If there is a lower rate available for the same dates and the same hotel at the same tax and board basis, you must contact us within 24 hours of making a hotel reservation via the ViewNewcastle Hotel Reservation Service.
We will either refund you the difference or cancel the reservations without penalty.
This guarantee only applies to hotel reservations. It does not apply to special events such as New Year's, ticket-inclusive packages or major sporting events.
Your Name
Your Email
Daytime Contact Number
Hotel Name
Booking Reference
Stay Date
Company offering lower rate
Contact at company offering lower rate
Additional Comments