I am so angry which is why i registered to have a rant about rumana. I totally agree with the negative comments below.

I am fuming with Rumana restaurant. First I went with family and friends and spent £300. They got our order wrong and some items did not come out however we still paid for them. The manager seemed happy and wanted to be in a picture with us so he could put on his wall.

Second time We went with groupon voucher the manager was quick to forget the first time we went and the service was a little slack. Third time we went with groupon 6 months later the service was appaling especially when they found out we were using a groupon voucher. They made us wait a hour to serve us then charged us a pound for a silver takeaway container when they didnt charge us anything the last time we asked for a container.

I am fuming and feel like ringing the restaurant to give them a piece of my mind. Doesnt cost for friendliness and manners!! After all, thats how you create custopmer loyalty!

Just returned from having meal at Rumana and not very happy at all.As soon as we mentioned that we had a voucher from groupon we were treat with no resepct! we were hurried with our meal hadnt even finished our starter when they brought our main course! When we received our bill still had £30 to pay on top of our £20 voucher food not that good!!!!!! Specials were on 2 set meals for £13 each which was more food than we had ordered but cant have specials with voucher total rip off dont go there!!!!!!!

We booked a table for 7pm and turned up ten minutes early. Asked to have a seat and given menus. Ordered drinks which were brought immediately but nobody interested in taking order. At 7.15 the 'manager' took our order and we were shown to a table. After several other tables, who were seated after us, were served and despite being reassured that our order was coming, we were still awaiting our starters at 8.15. At which time we advised the 'manager' that we were leaving and did not expect a bill. I can't comment on the food because it never appeared but to call service deplorable would insult deplorable. We called in at a take away in Washington on our way home and bought the same two meals that we had ordered, which took all of fifteen minutes to arrive and were excellent.

yet again a visit to this place on a groupon voucher at first was not to be missed and after going again, to find out when i turned up on Tuesday it is buffet night all you can eat for £ 9.90 each now that is a bargain a choice of several mains along with starters and to finish ice cream or coffee every Tuesday and they change the menu for specials each week to say again about this place i can not fault it fresh and really the flavor of the food is second to none

Ventured to this restaurant after buying a groupon coupon, that was our first mistake, as soon as we mentioned we had the coupon the 'manager' lost all interest and if i'm honest was quite rude to us.

The food was okay, nothing special.

I would not return to this restaurant, the manager and his attitude totally put me on edge despite us paying an extra £27 on top of the £20 coupon we had, I would of been very disappointed if I had paid the whole £47 for that meal.