Brandling Villa

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 11 reviews

The Brandling Villa,
Haddricks Mill Road,
South Gosforth,
Newcastle upon Tyne,
NE3 1QL

(0191) 284 0490

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Brandling Villa
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Reviewer rogerrabbit
25/09/2011
If you enjoy being insulted then this is the ideal place for you. My preference however is to have a nice night out, something which is not possible at this pub.
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Reviewer Harriee
26/04/2011
It's very strange that the reviews criticising this pub use exactly the same adjectives to describe it. You'd almost think they were being written by the same person
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Reviewer rogerrabbit
25/09/2011
Perhaps the poor reviews are a reflection of many peoples genuine feelings about this pub.
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Reviewer Harriee
26/09/2011
That's why it's full every weekend?
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Reviewer jillylarkins
19/04/2011
Down right rude, nasty and arrogant lazy staff are the perfect compliment to the over priced drinks and expensive out of date food.

I agree with most of the other comments made about this bar. My meal was not edible as the meat was obviously out of date and smelt rancid. Despite this, the staff insisted it was fine, even though they declined to taste any themselves when I asked, instead walking away smirking to themselves.

When I asked to see the manager to complain about the food he told me he wanted paying for it even though it was not edible. He also threatened to call the police if I did not pay. This even though the plate containing the evidence had by this point been removed from my table.

I have never been treated so badly in any pub before. What makes these people think they have the right to treat paying customers the way they do?

Avoid this pub at all costs, unless you want to be insulted, ripped off, food poisoned and possibly even arrested for making reasonable complaints.
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Reviewer Baitman
30/06/2011
Hi there, again. in answer to your question below: no I'm not implying that you keep posting bad reviews under different names; I am asserting it.
Try another one, but here's a tip - avoid using the word 'surly'.
You mentalist.
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Reviewer LucyJ43
13/03/2011
Went to the Brandling Villa as have always been impressed with their pie and sausage festivals, but have never been so disappointed with a Sunday Lunch.

Apart from the fact it might as well have been thrown at me by the surly bar staff girl, who seemed even more put out that we dared to ask for gravy, sauces or any kind of condiment, the contents of the roast had alot to be desired. The carrots were not cooked, and showed pure laziness by not peeling them. The swede mash was also undercooked, meat tough and yorkshire burnt.

Also had to sit there looking at our half full plates for a further 40mins after we'd finished, because rather than clear our plates the bar staff kept looking at them from a distance as if they may walk to the bar themselves.

Its a real shame as I have always been an admirer of the Villa and its love of ale, festivals and live music. Just think maybe if they made more effort on the daily food and service the pub could be even better.
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Reviewer devereux
30/01/2011
Went once with a group of friends to try their food and much vaunted hospitality. Wouldn't go back.

Although I will say that the beers (real ales) were good and there was an excellent variety, the staff were surly and miserable, and infact just downright rude. It really wasn't acceptable.

The food was frankly awful. Average fish and chips, dry burgers, and crucially only about a quarter of the menu-if that- was actually available. So when we went to the bar to order, it was like pulling teeth and just got to the stage where we had to ask what we could have instead of actually choosing from a menu, like, you know, you would expect. Instead of receiving a friendly apology about this, we were treated as if we were being incredibly awkward and obstreperous.

Truly dire, and a really bad performance from a pub that should do so much better, and ironically seems to think it does.

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Reviewer bea77
25/01/2011
Absolutely appalling. I've been to some dives in my time but its usually ok due to the staffs attitude - not here.

We were confronted with the most surly woman on the bar who seemed disgusted we might trouble her for a pint, most of which weren't even available. Her attitude didn't get any better when we tried to order food.. for a pub which prides itself on food, they didn't have any! the pies they are so famous for (apparently) didn't exist, and neither did anything else on the menu. only fish and chips, a gourmet burger and a shepherds pie, which was so full of gristle it had to be sent back.

Every single member of staff seemed devastated to be there and didn't mind taking it out on the customers. We aren't a bunch of knobs and tried incredibly hard to be sweet to the staff as many of us work in the service industry, but it was totally beyond a joke.

I'd like to say it was a one off but other friends who have been have given the same report. avoid! avoid!

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Reviewer Baitman
29/01/2011
And yet you keep going back time and again to review it, albeit under different names each time. Did the Brandling Villa sleep with you and then not call?
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Reviewer bea77
30/01/2011
er, i've never been back, and frankly i never will..

Are you trying to imply that i'm some sort of serial bad reviewer. Unfortunately for you, i appear to be only one of many. As if i'd spend my time trolling a website that reviews pubs. I literally only reviewed it here cos i was so hugely disappointed with a pub which promises so much and delivers so little.
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Reviewer ThumbelinaPM
27/09/2010
Excellent pub, probably best in Gosforth and as another reviewer pointed out, no eejits (unlike those who visit the High Street).
Music is superb, food interesting (not superb but good for pub food) and yes the loos are awful I'm afraid. I realise it's a money thing but if you want to be seen as a "foodie" pub you gotta have decent clean-looking toilets. They are untouched and being honest, it would only take a lick of a light coloured paint and some door locks to improve them dramatically. Still a great pub though...
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Reviewer rogerrabbit
25/09/2011
The customers seem fine, it's the staff who need serious attitude adjustment.
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Reviewer rogerrabbit
25/09/2011
The customers seem fine, it's the staff who need serious attitude adjustment.
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Reviewer Haven78
01/09/2010
Possibly the best pub in Newcastle. If you enjoy drinking down the Ouseburn, appreciate real ale, quality lagers, decent wine, live music and eating well-cooked local food; you won't be disappointed. Staff are friendly and there's a wide variety of age groups and generally no knobs. An amazing turn around in under a year. I am in no way connected to the management, i do realise this sounds like I'm after a free pint!
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Reviewer Baitman
29/08/2010
Excellent pub. A wide variety of well kept ales and lagers on tap.
The staff seemed friendly and were knowledgeable about the drinks they were offering.

Some rather quirky events here recently, including a pie festival; it's nice to see someone making an effort in an out-of-town bar.
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Reviewer Dave_Mustaine
07/06/2010
Over rated, Over Priced Rubbish.

The Brandling Villa is quite possibly the most pretentious pub ive ever drank in. The beer is very expensive and decidedly average to drink. They have a good range of beers on the bar but when I asked for a pint of hoegarden, a beer they brandish in your face with over advertising, I was informed that they didnt have it! I then attended their folk festival which in all honesty was a complete joke. The food was over priced, the beer was warm and the bar staff were surly, rude, unprofessional and badly dressed. They looked more like scruffy students than bar staff. The kitchen staff were polite and helpful, however you could tell they didnt want to be serving food front of house.

The live music is pretty dreadful, as they are miked up far too loud, so loud that you feel more like your in a club.

Their menu is very strange, missing out many pub classics opting instead for a confused medley dishes, all of which were overpriced.

The toilets were horrendous, as was the carpark. For a pub who on their website states they are the best pub in newcastle you would think the management would do a better job or at least hire some better cleaners.

All in all, I spent far too much money seeing what the hype for this pub was all about, and all i can say is its all hype. The Brandling Villa 'experience' is basically spend a fortune on overpriced, average quality beer and food, get insulted by rude unkempt bar staff and get audio bombardment by very loud, average musicians.
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Reviewer cakeaholic
29/08/2010
Pretentious isn't the word I would use at all - it hasn't had a makeover - just a lick of paint - and when I first went in the manager apologised for that saying it was out of their budget at the time (they haven't been open even a year yet)

The staff have never been anything other than helpful when I've been in - and I've been on extremely busy nights as well as quieter evenings. And the carpark... it's a carpark... not sure what you were expecting! The pub was built over a hundred years ago so funnily enough the carpark wasn't top of the list when designing it...

The loudness of the music depends on the night you go - some evenings are music evenings where people want to hear it louder - I've been through the week when folk groups have come and played at a table. It is very unobtrusive and really lovely actually.

If I want "pub classics" (you mean scampi and chips - that kind of thing?) I can go to Wetherspoons. The toilets are not horrendous - but neither are they tiled in expensive mosaics. It's not a chain - just a few very dedicated people who want to turn it into a really nice pub. Personally I'm really pleased that a local in my area is going to so much effort - not least because I can invite my friends and for once can walk home in five mins :)

Before you ask I don't work there, I'm not related to any of them and I've never even won the pub quiz.

PS: I think the personal comment about the way the staff dressed was uncalled for - it's a local, not pizza hut.
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Reviewer Harriee
30/08/2010
Not sure which pub you've been to, but it wasn't the Brandling. Good, friendly staff, a manager who knows his beers, great food and decent prices. If this is a pretentious bar, then the Rovers Return is the Ritz.
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Reviewer Anonymous
29/01/2009
nice pub, food & service were both very good
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