A party of 10 of us went to this pub. We were told to sit at our table and a waiter would see to us. After ordering, we waited quite some time for the meals to arrive, and when they did, 3 of us who had ordered the Haggis, and neeps, were served up Haggis minus the neeps. On complaining, the 2 men were told that they were ‘out of season’, and I was told they had burnt them!! I was offered an alternative to which I had to pay extra. On receiving the bill, the men asked to see the Manager as they thought they needed redress for something which was advertised but never produced. The Manager – a woman – then started a most disagreeable arguement with them, and stated that we were told that there was no neeps at the bar. We hadn’t even orderd at the bar, and when they said they would pay £1 less, she threatened to call the police. After a terrible exchange of words, she followed us all out into the carpark, still making accusations, and was most disagreeable. We gave her the full amount, nearly £58 for 8 meals, two paid separately, and she clearly wrote on the receipt – Paid £50. This wasn’t noticed till after we had left the premises, or else another arguement would have been started. We are a club, and meet monthly for meals out, and never, have we been treated in such a manner. A few of our ladies were quite upset with all this bitterness, and said how it had spoilt their day. After all this, the food wasn’t that great, frozen chips etc. Needless to say, we will never go back!
terrible food, costly for the portions and bad value for money. first of all ordered beef and mushroom ale pie, really tall pie of puff pastry completely empty with the smallest amount of beef, no mushrooms to be seen served with hard broccoli and a tiny amount of mash, not worth £9 and most of it in edible.
then ordered beef burger which was burned served with runny bbq sauce.
redeemable factor... serves rekorderlig cider which i havent found anywhere else :)